I made an appointment for this past Saturday and thought I had made the reservation for somewhere else. I was about 15min late but they were still able to see me. ☺ I went there to get my brakes done and was told it may be about an hour before they could at it. I was just fine with that and was with hubby and a friend, so we walked to Dairy Queen which is right next to the shop. About 45 min later, they called to let us know the car had been looked at and top please return to the shop so we could talk. When we got there, we were told that absolutely nothing was wrong with the car. The brakes were fine and didn't need to be replaced yet, but if we wanted to, we could. The guy hooked that he'd be willing to take our money but that there was no need to, lol! I REALLY appreciate how we were treated, like human beings, and that they lived up to their name in being so honest and forthright with us. It's a huge load off my mind knowing that our brakes don't need replacing yet and that we are saving our money. Definitely a relief because we need to save up due to the fact that I may need shoulder surgery in the near future and my job doesn't offer disability pay. Thank you so much Honest 1!!! We will DEFINITELY be back for routine maintenance for my Hyundai Sonata when the time comes! 🖒❤😀
Thank you so much for sharing your experience ! We are so pleased that you are happy. That is exactly what we hope to achieve out of every experience. -Tom , General Manager
- Honest-1 Auto Care Roseville