Perhaps. The car was not repaired but I referred back to the dealer who had to expend a lot of effort to identify the problem not as the crankshaft sensor but the ECM unit which had to be replaced. This was my first time using your co. I hear good reviews, but I may conclude that your service is for less complicated diagnostic services. My goal was to avoid the dealer, but I have to doubt the ECM problem would have been discovered at your shop.
Thank you for bringing this to my attention. Please accept my sincere apology for this misdiagnosis. My more experience technician was off on vacation that week and my less experienced but otherwise talented technician did not discover this problem. I would ask that you give us another chance. I will mail you a gift certificate for $25 toward any future service for your inconvenience.
- Honest-1 Auto Care Roseville