Roseville Auto Repair

On a gut feel I stopped by and the guys diagnosed a major issue with my car. They got the part and had it fixed the same day. That enabled me to leave for Spring Break and not come back to a car that needed work.

The work that was done appears to be very good. However the fifth star was missed because I was quoted for work to be done, yet you still talked my wife into adding wiper blades when she was waiting to pick up the van. Although you discounted them (and I appreciate that), there is a reason that I did not want them replaced. If you had noticed or asked me, I would have told you the reason that the wiper blade had not been replaced prior to this. We were in a hurry that evening, and out of haste, my wife just agreed to get it done. We were estimated to have the van back by 4:30-4:45pm, but my wife was not able to leave until just after 6pm. We had to rearrange plans to shuttle kids around that night. I understand your goal is to maximize the upcharges through "suggestive" selling, but I don't think it's the right thing to do to your customers, especially the ones that don't know any better. I also understand it's your job to suggest repairs that may be safety issues, or may lead to big

Honest-1 has always done great job for us and stand behind there work.

They got me in last minute for an oil change. When I called and made the appointment, they asked if I had a coupon, and they had already deducted it before I picked up my car.

I was very worried about the noise my car was making and you guys did a great job on the inspection and fixing the problem for free. It was also good to be able to see what needs to be taken care of on my car. I'll definitely be back the next time I need some help!

Mr. Lee and Mike, YOU are the BEST!

Always friendly and very professional. Fair pricing without feeling like you are being upcharged for extra services.. Recommend!

scheduled oilchange took a fairly long time and tv in lobby was fairly loud

Always take good care of customers

Excellent. went in to details on work that needs to be done.